Terms & Conditions

What do you call the terms & conditions on a Christmas present?

…Santa clauses

These terms and conditions form the basis on which the Honeybourne Pub Company, trading as the Thatched Tavern of 12 High Street, Honeybourne, Worcestershire, WR11 7PQ, will supply products to you via our website or by phone. Please read them carefully before ordering as they contain important information. By placing an order, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you should not place an order.

The Honeybourne Pub Company is registered in England and Wales under company number 12501463. If you have any queries about these terms and conditions or if you have any comments, or complaints, please contact us at enquiries@thatchedtavern.co.uk or phone us on 01386 834273.

1. Placing an Order

You must be at least 18 years old and capable of entering into a legally binding contract to place an order with us.

2. The contract between us

We must receive payment for the products that you order before your order can be accepted. A contract will only be formed with us when a confirmation of acceptance is sent by us. 

3. Acknowledgement of your order

To enable us to process your order, you will need to provide us with your e-mail address or phone number. We will then notify you by e-mail, or text, as soon as possible to confirm receipt of your order and to confirm details. Please make sure that the email address, home address and telephone number you provide are correct and in proper working order, as these are required to fulfil your order. 

4. Ownership of rights

All rights, including copyright, in this website are owned by or licensed to The Honeybourne Pub Company running as the Thatched Tavern. Any use of this website or its contents, including copying, or storing it, or them, in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute, or repost anything on this website for any purpose.

5. Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all services have been described accurately. 

6. Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

7. Availability

The services will be provided within an agreed timescale, and time is not of the essence of the contract. 

8. Ordering errors

You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.

9. Price

The prices payable for services that you order are as set out on our website. All prices are inclusive of VAT at the current rates and are correct at the time of entering information. 

10. Payment terms

We will take payment upon receipt of your order from your credit or debit card. We accept no liability if our services are delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the services from you, then we can refuse to process your order and/or suspend any further services. This does not affect any other rights we may have. 

11. If there is a problem with the services

     11.1 If you have any questions or complaints about the services please contact us. You can do so at: enquiries@thatchedtavern.co.uk, 01386 834273, or 12 High Street, Honeybourne, Worcestershire, WR11 7PQ.

     11.2 We are under a legal duty to supply services that are in conformity with this contract and in accordance with the Consumer Rights Act 2015 (the Act).

12. Liability

     12.1 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control. 

     12.2 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.  

13. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at 12 High Street, Honeybourne, Worcestershire, WR11 7PQ and all notices from us to you will be displayed on our website from time to time.

14. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

15. Law, jurisdiction and language

This website, any content contained therein, and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

16. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

17. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

18. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.